Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and improving our services.

2. How We Use Cookies

Nebula eSIM uses cookies for several purposes:

• To ensure our website functions properly
• To remember your login status and preferences
• To analyze website traffic and user behavior
• To improve our services and user experience
• To provide personalized content and recommendations

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as:

• User authentication and session management
• Shopping cart functionality
• Security features and fraud prevention
• Load balancing and website performance

3.2 Functional Cookies

These cookies enhance your experience by remembering your choices:

• Language and region preferences
• Display settings and customizations
• Previous searches and selections
• Form data to improve usability

3.3 Analytics Cookies

We use analytics cookies to understand how visitors use our website:

• Page views and user journey analysis
• Popular content and features
• Website performance metrics
• Error tracking and debugging information

3.4 Marketing Cookies

These cookies help us deliver relevant advertising and measure campaign effectiveness:

• Tracking conversions from advertising campaigns
• Personalizing advertisements based on interests
• Preventing the same ad from being shown repeatedly
• Measuring the effectiveness of marketing efforts

4. Third-Party Cookies

We may use third-party services that set their own cookies, including:

• Google Analytics: For website analytics and performance monitoring
• Payment Processors: For secure payment processing
• Customer Support: For chat and support functionality
• Content Delivery Networks: For faster content delivery

5. Cookie Duration

5.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They help maintain your session while browsing our website.

5.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings:

• Block all cookies or only third-party cookies
• Delete existing cookies from your device
• Set up notifications when cookies are being set
• Browse in private/incognito mode

6.2 Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience on our website. Essential cookies are required for basic functionality, and disabling them may prevent you from using our services properly.

7. Cookie Consent

When you first visit our website, you may see a cookie banner asking for your consent to use non-essential cookies. You can choose to accept or decline these cookies. Your choice will be remembered for future visits.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last updated" date at the top of this policy.

9. Contact Us

If you have questions about our use of cookies, please contact us: