Terms and Conditions

1. Acceptance of Terms

By accessing and using Nebula eSIM services, you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions govern your use of our eSIM services, website, and related applications.

2. Service Description

Nebula eSIM provides digital SIM card services that allow you to connect to cellular networks without a physical SIM card. Our services include:

• eSIM profile downloads and activations
• Mobile data plans for various countries and regions
• Customer support for eSIM-related issues
• Account management through our platform

3. Eligibility and Account Registration

To use our services, you must:

• Be at least 18 years old or have parental consent
• Have a compatible eSIM-enabled device
• Provide accurate and complete registration information
• Maintain the security of your account credentials

4. Service Plans and Payments

All service plans are prepaid and must be paid in full before activation. Pricing is displayed in USD and includes all applicable taxes unless otherwise stated. We reserve the right to modify pricing with reasonable notice.

5. Device Compatibility

You are responsible for ensuring your device is compatible with eSIM technology and our network partners. We provide compatibility information as a guide, but compatibility may vary based on device configuration, carrier locks, and regional restrictions.

6. Service Limitations

Our services are subject to the following limitations:

• Data plans have specified validity periods and data allowances
• Service availability depends on network partner coverage
• eSIM profiles are single-use and cannot be transferred between devices
• We do not provide voice calling or SMS services unless explicitly stated

7. Prohibited Uses

You agree not to use our services for:

• Illegal activities or violation of applicable laws
• Spamming, phishing, or other malicious activities
• Excessive bandwidth usage that impacts network performance
• Reselling or redistributing our services without authorization

8. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated by reference into these Terms, describes how we collect, use, and protect your personal information.

9. Service Availability

While we strive to provide continuous service, we do not guarantee uninterrupted access. Service may be temporarily unavailable due to maintenance, network issues, or circumstances beyond our control.

10. Limitation of Liability

To the maximum extent permitted by law, Nebula eSIM and PARADOX BLLEKHOLL SH.P.K. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

11. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

12. Changes to Terms

We may modify these Terms at any time by posting the revised terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where PARADOX BLLEKHOLL SH.P.K. is registered, without regard to conflict of law principles.

14. Contact Information

For questions about these Terms and Conditions, please contact us: